Today my client was worried. Profits were decreasing and customers were not happy with service in their retail locations. I immediately convened a panel of experts from my firm to come in and listen to their issues.
There was Charlie, who is a major superstar in business process engineering. We brought in Pauline who has a list of consulting conquests that are too numerous to list. I flew in our most Senior Project Manager (Allan) to start planning work-streams.
As the customer went through their challenges, my team anxiously awaited the opportunity to present them a Statement of Work. We knew the solution before we even heard the problem. Cloud computing was required.
Below is an example of some of the dialog. Again, I am taking you into the conference room to experience the deal going down as it happened:
Customer: How does cloud computing address our product deficiencies?
Me: It provides efficiencies and agility while decreasing TCO and increasing ROI
Customer: Yes but the products are not popular with the market. How will cloud computing help?
Me: If you are not in the cloud, you are already behind. Fix your IT model and the products will follow.
Customer: When can you start?
There you have it. The net result: $10MM for my firm and several years of work at the client site.
Sincerely, TCC